HOW TO CARE
How to care for your jewelry

We will show you how to care for your jewelry so that you can enjoy it for a long time.

"Last on, first off"

Wear your jewelry at the end of your preparations. When you are getting ready to go out, there are many enemies of jewelry, such as hairspray and makeup. When putting on or taking off your clothes, the chain may get caught and break, or it may get caught and damage your clothes. In addition to avoiding force or impact, please be careful when handling jewelry, as it is delicate.

・Daily care

Daily Care

When taking off your jewelry made of precious metals such as gold, platinum, or silver, wipe it gently with a soft cloth. You can maintain its shine by wiping off dirt and fingerprints with a soft cloth such as a chamois or a commercially available precious metal cloth.

・Regular maintenance

Regular Care

In order to avoid damaging the material or gemstone, soak the jewelry in a cup of water or lukewarm water with a small amount of diluted mild detergent, and gently wash the jewelry with a soft toothbrush or small brush to remove dirt. Then rinse with fresh water and wipe off the water with kitchen paper. We recommend that you do not soak it for a long time, but rather lightly brush it.
Also, if the item has jewels, you will need to be careful depending on the type. Basically, use water and neutral detergent, and avoid soaking it for long periods of time.

Storage method

Jewelry Storage

Store them individually in bags and avoid direct contact with other jewelry or hard objects. Taking extra care of your jewelry will help keep them in good condition and prevent scratches and dust.

・About repairs

About Repair

Regular inspection of your jewelry will help you maintain its beauty, but if it becomes faulty or damaged, you should have it repaired. We accept repairs for jewelry purchased at our store. Please feel free to contact us using the inquiry form. (Depending on the condition of the jewelry, we may not be able to repair it.)

Pick up FAQs

Can I wash my jewelry?

The handling method varies depending on the type of stone. Please check the handling table by stone type below.

Can I wear it in a pool or hot spring?

Precious metals are delicate materials, so please avoid getting them wet. If they do get wet, make it a habit to gently wipe off sweat and moisture with a soft cloth.

My chain broke. Can it be repaired?

iErté jewelry can be repaired, please contact customer support.

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FAQs Size Guide Contact

gemstone

sweat cosmetics Hair styling products Nail polish remover Chlorine bleach hot spring UV rays Fire/Heat impact Ultrasonic cleaner
Diamond ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × ⚫︎
Pearl × △ × × × × × × × ×
Sapphire ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ △ △ ⚫︎
Ruby ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ △ △ ⚫︎
Star sapphire ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ △ △ ×
Emerald ⚫︎ ⚫︎ △ × × △ ⚫︎ × × ×
Alexsandrite ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × △
Opal △ △ △ △ △ × ⚫︎ × × ×
Citrine ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × × △
Aquamarine ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × ⚫︎
Tanzanite ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × ×
Garnet ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × △
Chrysoberyl cat's eye ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × ⚫︎
Tourmaline ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × ×
Onyx ⚫︎ ⚫︎ ⚫︎ △ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × ×
Peridot ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × ×
Turquise △ △ × × × × × × × ×
Amethyst ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × × ⚫︎
Zircon ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × △
Coral △ △ × × × × ⚫︎ × × ×
Agate ⚫︎ ⚫︎ ⚫︎ × × ⚫︎ ⚫︎ ⚫︎ △ ×
Moonstone ⚫︎ ⚫︎ ⚫︎ △ △ ⚫︎ ⚫︎ × × ×
Lapis Lazuli △ △ △ × × × △ × × △
Aventurine ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × △ ×
Amazonite ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × × ×
Topaz ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ × × ×
Platinum △ ⚫︎ ⚫︎ ⚫︎ ⚫︎ △ ⚫︎ ⚫︎ △ ⚫︎
Gold ⚫︎ ⚫︎ ⚫︎ ⚫︎ ⚫︎ △ ⚫︎ ⚫︎ △ ⚫︎
Silver △ ⚫︎ ⚫︎ ⚫︎ ⚫︎ △ ⚫︎ ⚫︎ △ ⚫︎

● OK △ BE CAREFUL × NO
*Ultrasonic cleaning is not recommended for items with inclusions or cracks.